Privacy Policy

Who We Are

Our website address is: https://edc.design.

EDC understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1.0 Information About Us

EDC is a trading style of Edward Davies Commercials Ltd, Registered in England and Wales under company number 0388083 and registered address:

Wentwood House
Langstone Business Park
Langstone
South Wales
NP18 2JD

For any data related concerns please address communications to:

Data Protection Officer
EDC
Mamhilad Park Estate,
Pontypool,
NP4 0HZ

Email: dataprotection@edc.design

2.0 What Does This Notice Cover?

This privacy information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3.0 What is Personal Data?

Personal data is defined by Data Protection law (“GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information, such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use on this site including online ordering, is set out in Part 5.0 below.

4.0 What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified if any data is inaccurate or incomplete.
  • The right to have data erased (you can request that we delete any personal data we hold).
  • The right to restrict the processing of your personal data.
  • The right to object to our using your personal data for a particular purpose.
  • The right to data portability.
  • Rights relating to automated decision making and profiling. We do not use your personal data in this way.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5.0 What Personal Data Do You Collect?

Personal data means any information about an individual from which that person can be identified. It does not include anonymous data.

We may collect, use, store and transfer different kinds of personal data including:

  • Identity Data – name, username, title, date of birth and gender.
  • Contact Data – billing address, delivery address, email address and telephone numbers.
  • Financial Data – bank account and payment card details.
  • Transaction Data – details about payments and purchases.
  • Technical Data – IP address, browser type, operating system and device information.
  • Profile Data – username, password, purchases, interests, feedback and survey responses.
  • Usage Data – how you use our website and services.
  • Marketing and Communications Data – preferences in receiving marketing communications.

6.0 How Do You Use My Personal Data?

Under GDPR we must always have a lawful basis for using personal data. This may include fulfilling a contract, your consent, or our legitimate business interests.

Examples include:

  • Registering you as a customer.
  • Managing relationships with service providers.
  • Processing and delivering orders.
  • Managing our relationship with you and notifying you about updates.
  • Administering and protecting our website and business.
  • Delivering relevant website content and advertising.
  • Improving our website, products and services through analytics.
  • Providing recommendations about products or services.
  • Registering job applicants.

You will not be sent unlawful marketing or spam and you will always have the opportunity to opt-out.

7.0 How Long Will You Keep My Personal Data?

We will not keep your personal data longer than necessary. By law we must keep basic customer information for six years after they cease being customers.

Where we have obtained your personal information following a request for information, quotation or job vacancy interest, we retain it for 1 year unless a relationship is formed.

8.0 How and Where Do You Store or Transfer My Personal Data?

We do not generally transfer your data outside the European Economic Area (EEA). Where this is necessary, we ensure the data receives the same protection as in the UK and EEA.

We protect personal data through measures including:

  • Secure and restricted access to customer data.
  • Secure shredding of paper records.
  • Secure deletion of digital data.

9.0 Do You Share My Personal Data?

We may share your personal information with third parties where required by law, where necessary to manage relationships, or where we have a legitimate interest.

We do not sell personal data. We may share information with authorised dealers, manufacturers, suppliers, banks, IT providers, legal advisers, marketing agencies and other professional service providers where required to provide services.

We only share information necessary for them to provide the requested service.

10.0 How Can I Access My Personal Data?

You may request access to personal data we hold about you. This is known as a Subject Access Request.

Requests should be made in writing using the contact details below. We normally respond within one month.

11.0 How Do I Contact You?

C/O Data Protection Officer
EDC
Mamhilad Park Estate
Pontypool
NP4 0HZ

Email: dataprotection@edc.design

12.0 Cookies

Cookies are small text files stored on your computer when you visit websites. They help improve user experience and enable website functionality.

Most browsers allow you to disable cookies, although some features of the site may not function correctly if you do so.

We use cookies to:

  • Compile aggregated traffic data and site interactions.
  • Improve website performance and user experience.
  • Track usage through tools such as Google Analytics.

13.0 Third Party Links

Our website may include links to third-party websites. These websites have their own privacy policies and we accept no responsibility for their content or activities.

14.0 Google Analytics

We use Google Analytics to analyse website usage. The data collected does not identify individuals and includes device information such as browser type, operating system and screen resolution.

This data helps us improve website structure and services.

15.0 Changes to This Privacy Notice

We may update this Privacy Policy from time to time. Any changes will be published on this page so please check periodically for updates.

Additional Information About Data Collection

Comments

When visitors leave comments we collect the data shown in the form along with IP address and browser information to help detect spam.

Media

If you upload images to the website you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images.

Cookies (Login)

If you leave a comment you may opt-in to saving your name, email address and website in cookies for convenience.

Login cookies last two days and screen preference cookies last one year. If you select “Remember Me”, your login will persist for two weeks.

Embedded Content

Articles on this site may include embedded content (videos, images etc). Embedded content behaves in the same way as visiting the source website, which may collect data, use cookies or track interactions.